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SmartStop Self Storage

SmartStop Self Storage

4.6(720 reviews)·Open now
Open 7 Days Extended Access Large Review Volume
4548 Dufferin St, North York, ON M3H 5R9, Canada
AI Insights

Why we recommend SmartStop Self Storage

SmartStop Self Storage offers consistent accessibility with gate hours from 6:00 AM to 10:00 PM every day of the week. Reviewers frequently highlight the helpfulness of specific staff members in facilitating last-minute rentals and smooth move-in processes. While the facility maintains a high overall rating, customers should note that recent feedback includes concerns regarding rate increases and pest maintenance.

Why ranked here

This location is ranked based on its high review volume (720 reviews) and a strong 4.6-star rating. It is an unsponsored organic listing.

Best for
Immediate storage needs Daily access requirements宣 North York residents

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Hours
  • Monday: 6:00 AM – 10:00 PM
  • Tuesday: 6:00 AM – 10:00 PM
  • Wednesday: 6:00 AM – 10:00 PM
  • Thursday: 6:00 AM – 10:00 PM
  • Friday: 6:00 AM – 10:00 PM
  • Saturday: 6:00 AM – 10:00 PM
  • Sunday: 6:00 AM – 10:00 PM
Google Reviews

What customers say

  • adobeshde
    adobeshde
    5.0· 3 months ago

    Honestly a good experience. They were super accommodating; I needed storage super last minute and was lowkey stressed, but they made it so easy and didn’t make me feel rushed or anything. and the girl working there?? SUCH a girls girl. like just genuinely nice, helpful, and not fake about it. you can tell she actually cares. anyway, everything worked out way better than i expected. would use them again.

  • Ninja
    Ninja
    1.0· 3 months ago

    the rental price goes up 116$ not 67$ anymore. Sometimes when I’m one day late with payment, they will rush me through the emails. I understand there was a long weekend in early April. However, after I made the payment and proactively emailed to them asking receipts, no one responded. That says a lot about their attitude.

  • darceew
    darceew
    1.0· 5 months ago

    OMG SO MANY MICE. We came here almost a year ago from a different smart stop on Torbarrie where we were for a couple years. No issues at the other location but THIS LOCATION for the last two months has been overridden with mice feces and urine and dead mice. I have caught over 12 of them since the beginning of January. There's little poops and pees on everything! We are building storage in our garage to get out of here ASAP. We informed management and the best they can do for us is move us to another storage unit since mice infestation is not covered by insurance and they cant gaurantee no mice in the other one. So so gross and half our baby stuff now has to be sanitized or thrown out. We only keep non edible storage items obviously which were the same items from the Torbarrie location. We are at a significant loss and we have a new baby and work and cannot do anything about this until our storage is built and we get out of there. Do not put important or valuables at this location who don't want to be infested with mice.

  • Djonibek Olimov
    Djonibek Olimov
    5.0· 5 months ago

    Great storage location! The team is very welcoming and helpful every time I visit. Murad is especially professional, friendly, and easy to deal with — he made the whole process smooth and stress-free. The facility is clean, organized, and feels secure. Highly recommend this place if you’re looking for reliable storage.

  • Sora
    Sora
    5.0· 3 months ago

    Really so nice place! The manager named Yoaesh was very kind, explained everything well, and showed various units while explaining. Since the place was clean and trustworthy, I signed the contract.